What people ask us most

Some of our clinicians are in network with some employer plans, and others are out of network. Plans differ on group therapy: some cover it and some do not. At intake we check your benefits and tell you what applies. We do not bill Medicare or Medicaid.

A superbill can go to your plan, which may reimburse part of out-of-network care. It is an itemized monthly receipt with the dates and kind of session, and it carries a diagnosis code your insurer can see. Your plan decides what it pays.

If you pay without insurance, you have the right to receive a written estimate of your care before you start. For a group, it covers the whole series. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.

The fee depends on the program and its length. We give it to you in writing before you start, and a limited number of reduced-fee spots are held in each group. The page on how fees work has the details.

Yes. We accept HSA and FSA cards for sessions and groups.

It is a 50-minute intake with one clinician. They explain how they work, what stays private and the possible risks and benefits of therapy, and you say what you want. Together you choose a first step.

Individual sessions are 50 minutes, usually weekly. Groups meet once a week for 90 minutes, and the start dates are on the home page. Your clinician sets the pace with you, and we do not promise a number of sessions.

No. You take part as much as you like, and you can pass at any point.

Yes. You can do both, with the same clinician or a different one.

Our licenses are from North Carolina. Groups meet in person in Greensboro, and by video we see people who are in North Carolina during the session. Each license is listed at the foot of every page.

Call or text 988, any time. In an emergency, call 911. This site and our messages are not monitored around the clock.

What you say in a session stays there. The law sets limits: serious risk of harm to yourself or another person, or suspected abuse of a child or an older adult, may require us to tell others. In a group, members agree to keep what is said in the room, but we cannot promise that for other members. We explain this in writing before you start.

No. Vessel sees adults, 18 and over. If you are looking for care for a teenager, we are glad to suggest colleagues.

For individual sessions, we ask for 24 hours' notice to change an appointment. For a group, tell us when you will miss an evening; your seat is held, and we send what you missed.